The former or new Contract Manager can submit a web support case to update the Contract Manager listed on a maintenance plan and some subscription contracts. Note: The Contract Manager cannont be changed on auto-renew subscription contracts. 

  • Sign in to your Autodesk Account at accounts.autodesk.com.
  • Select Management to view your Products & Services.
  • Hover over Support  on the menu at the top and select "View my support cases" from the menu options.

Note: This option only appears for subscription customers who purchased a support benefit.
Image of the Support Menu options in Autodesk Account.

  • Select My Subscription from the Select a Case Type options.
User-added image
  • Select "I want to change the Contract Manager" from the Category options.
  • Enter the requested information and click the Submit button.

An Autodesk support specialist will contact you confirm the change.

If you cannot sign in to your Autodesk Account, you can Request Customer Service Assistance or contact your Reseller.